Shipping & Returns Policy
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 9 days, we will process the charges and submit the order for shipment.
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once the tracking numbers are available we will issue those to you via email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at email@example.com
Orders will be shipped within 72 hours of placement and if in stock unless specifically stated. Orders are typically delivered within 2 weeks. Please consult tracking numbers for up to date information.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
For all Standing Desk Center Products:
At Standing Desk Center, we pride ourselves on selling the best Standing Desk products on the market.
You may return an item for a full refund within 30 days of delivery. If you’d like to return an item, please notify us via email at email@example.com . We will send you back a return authorization form to include with your package. After that, just send the product back to us and we’ll issue a credit within 24-48 hours once the item is received.
Please note that return shipping costs will be deducted from your total refund amount. In rare cases, a manufacturer's restocking fee may apply. Items must be in new condition and in the original packaging to qualify for the 30 day money back guarantee.
If your item arrived damaged or defective, we will issue a prompt replacement. Please carefully read ALL Shipping Confirmation emails we send to ensure all packages are received properly and damages are noted so we can expedite your replacement. Also, please see the “What if my product is damaged” instructions below.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Any order that gets cancelled after 24 hours is subject to a 10% administration fee, whether or not your order has shipped. If the order has left the warehouse, you (the buyer) will also be responsible for the return shipping fees as well.